Compliance for Clinicians

At Family Table Counseling, we strive to provide quality clinical care. We are also mindful of state and federal laws and regulations that govern our practice. It is important to us that you know your rights as a client. Some of this information is provided to you in your informed consent form, as well as discussed in sessions. If you have any questions about any of the information, please do not hesitate to ask your clinician, or email our office at info@familytablecounseling.com.

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    Contacting the Council

    Information for contacting the Texas Behavioral Health Executive Council may be here: 

    1801 Congress Ave., Ste. 7.300
    Austin, Texas 78701
    (512) 305-7700
    Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

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    Requesting Records

    If you would like to request records from your health care provider, please request them in writing to info@familytablecounseling.com.

    Please specify which records you will need, specific dates, and name(s) of client(s), and relationship to client(s).

    Your health care provider may contact you for further information regarding records requests to ensure compliance with privacy and possibly to request a release of information, depending who receives the records. Also, please note that administrate fees may apply for some records preparation. 

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    Contacting the Attorney General

    Information for filing a complaint with the Office of Attorney General, Consumer Protection Division may be found here: 

    https://www.texasattorneygeneral.gov/consumer-protection

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    Good Faith Estimates

    As of January 1, 2022, the “No Surprises Act” protects uninsured and self-pay clients from many unexpectedly high medical bills. If an individual does not have, or plans not to use, their medical insurance, they are entitled to a "Good Faith Estimate" which details the prices of services and goods they expect to receive under the care of their healthcare provider.

    For more information please visit: https://www.cms.gov/nosurprises.